At walkfragrances, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.
1. Information We Collect
When you browse our store, create an account, or place an order, we collect information necessary to process your transaction:
- Personal Details: Name, billing address, shipping address, email address, and phone number.
- Payment Details: Encrypted payment authorization data through trusted gateways. (Note: We do not store full credit card details on our servers).
- Technical Data: IP address, device type, browser settings, and site usage metrics collected via cookies.
2. How We Use Your Information
We process your personal information strictly for legitimate business purposes, including:
- Processing, fulfilling, and shipping your fragrance orders.
- Sending order updates, shipping notifications, and customer support responses.
- Sending promotional updates (only if you have explicitly opted in).
- Maintaining site security and preventing fraudulent transactions.
3. Information Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties.
We only share data with necessary service providers who assist in operating our store:
- Payment Processors: Shopify Payments, PayPal, and gateway partners.
- Shipping Services: Carriers used to deliver your orders (e.g., USPS, UPS, FedEx).
- Analytics Platforms: Web analytics engines to improve store experience and performance.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to keep track of items in your cart, store preferences, and gather aggregated traffic insights. You can adjust your browser settings to decline cookies at any time, though doing so may limit certain store features.
5. Data Security
We employ industry-standard encryption protocols—including Secure Sockets Layer (SSL) encryption—to keep your personal information secure against unauthorized access, disclosure, or alteration.
6. Your Data Rights
Depending on your location, you hold specific rights regarding your personal information:
- Access & Updates: Request a copy of or update the personal information we hold about you.
- Erasure: Request the deletion of your personal data from our active databases.
- Opt-Out: Unsubscribe from marketing messages at any time using the link in our emails.
